With the Certificate III in Business from BROWNS Professional you will learn to organise meetings and workplace information, write simple documents, organise personal work priorities and development, make a presentation, design and produce business documents, process customer complaints, engage in workplace communication and contribute to team effectiveness and effective workplace relationships.

Program Details

Type Certificate III
Mode On campus/online*
Length of standard course 64 weeks (includes 48 weeks of term time and 16 holiday weeks)
Program code BSB30115
CRICOS code 102606K
*During the COVID-19 period, courses may be delievered online partially or completely. Please contact us to find out more.

Entry Requirements

Academic requirements

Completion of an Australian Year 10 qualification or equivalent

English requirements

No previous experience or qualifications in business are required.

Program Commencement dates

Start Date End Date Study Weeks Breaks Total Duration
14th September 2020 3rd December 2021
48 weeks 16 weeks 64 weeks
26th October 2020 14th January 2022
48 weeks 16 weeks 64 weeks
4th January 2021 25th March 2022
48 weeks 16 weeks 64 weeks
15th February 2021 6th May 2022
48 weeks 16 weeks 64 weeks
26th April 2021 15th July 2022
48 weeks 16 weeks 64 weeks
7th June 2021 26th August 2022
48 weeks 16 weeks 64 weeks
16th August 2021 4th November 2022
48 weeks 16 weeks 64 weeks
27th September 2021 16th December 2022
48 weeks 16 weeks 64 weeks
29th November 2021 17th February 2023
48 weeks 16 weeks 64 weeks
Click here to view 2022 & 2023 intake dates.


  • Brisbane campus; OR
  • Gold Coast campus; OR
  • BROWNS Virtual (online)

Pathway Options

This program may be used to pathway into the Certificate IV in Business

Career opportunities

BROWNS Jobs Club provides opportunities to assist with careers such as:

  • Office Assistant
  • Receptionist
  • Junior Personal Assistant
  • Data Entry Operator
  • General Clerk

Structure and Subjects

The Certificate III in Business has the following units:

Subject code Subject name
BSBWHS302 Apply knowledge of WHS legislation in the workplace *1
BSBWRT301 Write simple documents *3
BSBWOR301 Organise personal work priorities and development
BSBCMM301 Process customer complaints *2
BSBCUS301 Deliver and monitor a service to customers *2
BSBXCM301 Engage in workplace communication *1
BSBFLM312 Contribute to team effectiveness
BSBINM301 Organise workplace information
BSBFLM303 Contribute to effective workplace relationships
BSBITU306 Design and produce business documents *3
BSBCMM401 Make a presentation
BSBADM405 Organise meetings

*Two units are delivered together over a six week block.

The organisation of course content is based on the following principles:

  • A blend of core units and elective units that best fit students’ needs and the needs of the business environment.
  • To provide students with the knowledge and skills required by the business environment.
  • Ensure there is a balance of the key course elements (oral communication skills, written communication skills, industry relevant skills, interpersonal and intercultural skills) across each day and week of the course.
  • Provide opportunities for learners to engage in research and observation tasks.
  • Make use of authentic materials as much as possible.


The timetable combines 14 hours a week of face-to-face in class study comprising of formal lectures, competency development workshops (CDW) and foundation skills workshops with 6 hours per week of online revision and assessment support (RAS). The online RAS includes exercises, discussion forums, formative assessments and resources to to provide additional academic learning skills and prepare students for formal summative assessments. Students are also able to access optional employability skills workshops (ESW) to assist in preparing for future careers and employment in Australia. Students should also allow 5 hours per week for independent self-revision and work on assessments.

Time (AEST) Monday Tuesday Wednesday
8:30 - 11:30 Lecture
12:00 - 15:00 Lecture
15:15 - 16:15 Foundation Skills
Foundation Skills ESW

CDW - Competency Development Workshops
ESW - Employability Skills Workshops
RAS - Revision & Assessment Support (online)

*Sample timetable should be used as a guide only. May be subject to change without notice.

BROWNS Special Offers


BROWNS provides a range of scholarships, bursaries and special promotional prices, so please contact one of our marketing team now to find out more about current pricing offers.