Course Overview

With the Certificate III in Business from BROWNS Professional you will learn to organise meetings and workplace information, write simple documents, organise personal work priorities and development, make a presentation, design and produce business documents, process customer complaints, engage in workplace communication and contribute to team effectiveness and effective workplace relationships.

Program Details

Course Outcome BSB30115 Certificate III in Business
Qualification Type Certificate III
Australian Qualifications Framework (AQF) Level 3
Mode On campus/online*
Length of standard course 64 weeks (includes 48 weeks of term time and 16 holiday weeks)
Qualification code BSB30115
CRICOS code 102606K
*During the COVID-19 period, courses may be delivered online partially or completely. Please contact us to find out more.

Entry Requirements

Course Entry Requirements

Completion of an Australian Year 10 qualification or equivalent

English requirements for international applicants

No previous experience or qualifications in business are required.

Program Commencement dates

Start Date End Date Study Weeks Breaks Total Duration
17th January 2022 7th April 2023
48 weeks 16 weeks 64 weeks
28th February 2022 15th May 2023
48 weeks 16 weeks 64 weeks
9th May 2022 28th July 2023
48 weeks 16 weeks 64 weeks
20th June 2022 8th September 2023
48 weeks 16 weeks 64 weeks
29th August 2022 17th November 2023
48 weeks 16 weeks 64 weeks
10th October 2022 29th December 2023
48 weeks 16 weeks 64 weeks
12th December 2022 1st March 2024
48 weeks 16 weeks 64 weeks
Click here to view 2023 intake dates.


  • Brisbane campus; OR
  • Gold Coast campus; OR
  • BROWNS Virtual (online)

Pathway Options

This program may be used to pathway into the Certificate IV in Business

Career opportunities

This qualification may provide entry into employment in the following or related roles in:

  • Office Assistant
  • Receptionist
  • Junior Personal Assistant
  • Data Entry Operator
  • General Clerk

Successfully completing the course does not guarantee that graduates will secure employment.


Structure and Subjects

The Certificate III in Business has the following units:

Subject code Subject name
BSBWHS302 Apply knowledge of WHS legislation in the workplace *1
BSBWRT301 Write simple documents *3
BSBWOR301 Organise personal work priorities and development
BSBCMM301 Process customer complaints *2
BSBCUS301 Deliver and monitor a service to customers *2
BSBXCM301 Engage in workplace communication *1
BSBFLM312 Contribute to team effectiveness
BSBINM301 Organise workplace information
BSBFLM303 Contribute to effective workplace relationships
BSBITU306 Design and produce business documents *3
BSBCMM401 Make a presentation
BSBADM405 Organise meetings

*Two units are delivered together over a six week block.

The organisation of course content is based on the following principles:

  • A blend of core units and elective units that best fit students’ needs and the needs of the business environment.
  • To provide students with the knowledge and skills required by the business environment.
  • Ensure there is a balance of the key course elements (oral communication skills, written communication skills, industry relevant skills, interpersonal and intercultural skills) across each day and week of the course.
  • Provide opportunities for learners to engage in research and observation tasks.
  • Make use of authentic materials as much as possible.


The timetable combines 14 hours a week of face-to-face in class study comprising of formal lectures, competency development workshops (CDW) and foundation skills workshops with 6 hours per week of online revision and assessment support (RAS). The online RAS includes exercises, discussion forums, formative assessments and resources to to provide additional academic learning skills and prepare students for formal summative assessments. Students are also able to access optional employability skills workshops (ESW) to assist in preparing for future careers and employment in Australia. Students should also allow 5 hours per week for independent self-revision and work on assessments.

Time (AEST) Monday Tuesday Wednesday
8:30 - 11:30 Lecture
12:00 - 15:00 Lecture
15:15 - 16:15 Foundation Skills
Foundation Skills ESW

CDW - Competency Development Workshops
ESW - Employability Skills Workshops
RAS - Revision & Assessment Support (online)

*Sample timetable should be used as a guide only. May be subject to change without notice.

BROWNS Special Offers


BROWNS provides a range of scholarships, bursaries and special promotional prices, so please contact one of our marketing team now to find out more about current pricing offers.